Jordan's Auto Coding

1. Bookings & Appointments

• All bookings require confirmation via message or email before they are final.

• Customers must provide accurate vehicle details (including registration) before booking.

• In-person appointments are subject to availability and location feasibility.

2. Payments

• Payments must be made in full upon completion of the service.

• Remote coding services require payment upfront.

• Prices quoted are valid at the time of booking but may be subject to change.

3. Cancellations & Rescheduling

• Cancellations must be made at least 24 hours before the appointment.

• Last-minute cancellations (within 24 hours) may be subject to a cancellation fee.

• If the customer is late or unavailable at the agreed time, the appointment may be rescheduled at our discretion.

4. Compatibility & Software Services

• It is the customer’s responsibility to ensure their vehicle is compatible before booking.

• If a customer books a service and their vehicle is later found to be incompatible, a service fee may still apply.

• Software coding is done at the customer's risk. We are not liable for any manufacturer updates that may override coding in the future.

5. Warranty & Liability

• All coding services are tested before completion.

• If issues arise within 7 days, we will assess and re-code if necessary.

• We are not responsible for future software updates from BMW or external modifications that may affect the coding.

• We are not responsible for any pre-existing faults in the vehicle or head unit.

6. Aftermarket Screens & MMI Boxes

• We now supply aftermarket screens and MMI boxes for Apple CarPlay/Android Auto integration.

• No warranty is provided for aftermarket screens or MMI boxes. Once installed, they are the customer's responsibility.

• If a customer supplies their own screen or hardware, we can fit it, but we do not provide support, warranty, or refunds for third-party products.

7. Customer Responsibilities

• The customer must ensure their vehicle’s battery is in good health before coding or hardware installation.

• The customer must disclose any previous coding, modifications, or issues that could affect the service.

8. Refunds

• No refunds will be given once coding has been completed and confirmed as working.

• If the service cannot be completed due to an issue on our side, a refund or reschedule will be offered.

• No refunds or replacements will be provided for aftermarket screens or MMI boxes once installed.

9. Legal Disclaimer

• We are an independent service provider and are not affiliated with BMW or any other car manufacturer.

• Any modifications or coding done to a vehicle are at the customer’s discretion and risk.